NORDSNITT / APP SUPPORT
Servicebok — Support & Privacy
Need help with Servicebok? Contact Nordsnitt for questions, technical support or feedback.
Contact support
Email mail@nordsnitt.se and include “Servicebok” in the subject line.
Report a problem
To help us understand the issue, please include your device model, iOS version, app version, what you expected to happen and what happened instead. Describe the steps that lead to the problem. If useful, attach a screenshot with private information removed.
Please do not send passwords, payment card details or other sensitive information.
Before you contact us
Check the App Store for an available update, close and reopen the app, and restart your device if needed. Do not delete the app as a troubleshooting step without first making sure your data is backed up.
Feedback and accessibility
Suggestions and accessibility reports are welcome. Tell us which part of the app you are using and what would make it work better for you.
Privacy Policy — Servicebok for iPhone
Last updated: 30 September 2026.
Information you choose to store
Servicebok stores the information you enter about your vehicles and maintenance: vehicle names, registration identifiers, make and model, year, mileage or operating hours, service dates, workshops, notes, service items, product details, links and reminders. It uses this information to display your service history, calculate upcoming maintenance and create the reports and backups you request.
Local storage and optional iCloud sync
The app stores your records on your device and does not require a separate Nordsnitt account. Where iCloud sync is available and enabled, it synchronises records using Apple CloudKit in your private iCloud database. iCloud requires your Apple account and is an optional PRO feature. You can turn it off in the app; follow the restart instruction shown there. Turning sync off does not erase records already stored locally or in iCloud.
Notifications and purchases
If you enable reminder notifications, the app asks for permission and schedules local notifications using your maintenance dates and vehicle information. Notification content may be visible on your lock screen, depending on your settings. You can change this permission in iOS Settings. PRO is a one-time in-app purchase handled by Apple. The app uses Apple’s transaction and entitlement information to unlock features and restore purchases; it does not receive your payment card details.
Sharing, backups and external services
PDF reports and backup files are exported only when you choose to export or share them. The location or recipient you select receives that content. Product links open external websites with their own privacy practices. Apple processes purchases and optional iCloud storage under its Privacy Policy. The current app has no advertising or third-party analytics SDK and does not send your service records to a Nordsnitt server. We do not sell your service records. Apple diagnostics and device backups depend on your Apple settings.
Retention and deletion
Records remain until you delete them. You can delete vehicles, service entries and reminders in the app. Deleting a vehicle also removes its linked service entries and reminders. When iCloud sync is active, deletions are synchronised when the service is available. The app keeps up to five automatic local recovery snapshots, and also saves a local snapshot before certain storage or restore operations. Recovery copies may therefore contain older records. Deleting the app, rather than offloading it, removes its local storage and local recovery files. This does not automatically delete separate iCloud records, device backups, exported reports or backup files; manage those copies separately in the relevant Apple storage settings or file destination.
Nordsnitt is responsible for this app and handles support and privacy enquiries at mail@nordsnitt.se. This policy describes the iPhone app. It does not describe a separately hosted web beta.
Support correspondence
If you email us, we receive your email address, message and any attachments you choose to send. We use these to respond to your request and investigate reported problems. Email is processed by our email service provider. Please avoid sending sensitive information. Support correspondence is retained for as long as needed to handle the request and any related follow-up or legal obligations. You can ask us to delete correspondence by emailing the address above.
Your choices and privacy requests
You can edit or delete the records you control in the app and choose whether to use optional features. For personal information held in support correspondence, contact us to request access, correction or deletion, or to raise a privacy concern. Where applicable, you may also contact your data protection authority. We cannot remotely erase files stored solely on your device or in your private iCloud storage.
Changes to this policy
This policy will be updated when the app’s data handling changes. The date above identifies the latest revision.